We wish to thank all of our loyal customers who have seen fit to make shared gratuities to ALL of our inspired customer service personnel, including the drivers! This is added incentive for each of them to perform their duties “above and beyond the call of duty”! Charge card gratuities are distributed to all customer service employees (including drivers)! Additional cash tips received by drivers are not shared, belonging only to the driver, and are gratefully accepted!
Questions or concerns? Call the Kitsap Airporter at 360-876-1737 and immediately after your call is answered, then press “0”. A living person will then answer and who is also anxious to help you with your questions or concerns. We’re here to help you!
For our JBLM passengers we now have 20 daily trips from Ben Dews Clubhouse Grill located at: 6501 6th Ave, Tacoma, WA 98406. Our shuttle's arrive at SeaTac every hour beginning at 4:00AM until 11:00PM. Departures from the airport are 20 minutes past the hour.
All of our drivers are double hatted as Driver/Customer Service Agents just like our Dispatchers and Reservationists! If you feel that you had received extraordinary customer service from your driver, please feel free to offer an additional cash tip and kindly inform the office by either telephone or email!
Heavy road traffic and accidents are just about a daily occurrence these days! Therefore, as recommended by the airlines, please plan to arrive at the airport at least two hours before your flight time! This then, should allow you ample time to check baggage, clear TSA and the other delays caused by a frequently heavy people and vehicle populated airport!
Our low, low fares (lowest in the US) remain constant and there is never any surge pricing of any of our fares. These low fares and the frequency of our daily service greatly contribute to our continuing success!
If you make a next day reservation for an early morning or afternoon trip, you will likely be told to call the office (24/7) for your reservations. This is because of the lead time required to update trip manifests and alert appropriate drivers of the necessary changes!
Due to rising costs, BKA has been forced to raise our fares by $1.00-$2.00 per adult passenger, depending on location, effective on May 1, 2023. Nevertheless, in spite of this increase, BKA is proud that our fares remain the lowest in the Nation!
Drivers Wanted! An additional Run #24 will be added to the schedule, soon after several additional drivers are hired. This bus will arrive at the airport at midnight daily and depart thirty minutes after the hour. If you know of anyone interested in applying for this position, please call the office for particulars! Drivers must have or be willing to obtain a CDL with passenger endorsement in order to operate BKA buses.
“Drivers wanted: must have a great personality and be willing to work. We are hiring dependable drivers, must have a Class C or B drivers license with a passenger endorsement, clean driving abstract, drug free and can pass a physical exam. Call Lauri at (360) 876-1737 or stop by and fill out an application”.
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May 2022 Update

“Many of us have experienced some of the Covid Pandemic tragedies for the past two years and the Bremerton-Kitsap Airporter is no exception! We were forced to close down completely for four straight months but thanks to our many loyal Airporter patrons, we are rapidly regaining our former customer base. We are all finally able to travel again and we here at BKA have pledged to make your travel experience as convenient and comfortable as is possible.

We have all learned that customer service is the name of the game! Our staff is very grateful for your full support over the past 43 years (4.3 million passengers). Therefore, we are now planning on adding an additional two trips in the immediate future (Runs 19 and 21) thus enabling you choose from any of our hourly trips to the airport (and the lowest fares in the nation), but we need your help! Drivers and other needed essential employees continue to be hard to find in these economic times. So we ask you to be patient because we’ll get there soon and that’s our promise to you, our loyal customers!

Please be assured that should you desire to leave a gratuity on your charge card, the total amount of gratuities received are prorated fairly to all BKA customer service employees based on their individual hours worked during the pay period!”

Richard E. Asche
President
Posted by admin on May 1, 2022 | Categories: News.